Feedback

Our mobile peer feedback app offers an agile peer feedback process that allows for continuous formative peer assessment of transversal competencies based on near to real time on-the- job performance.

The process fits into current workflows and supports more evidential feedback methods to reduce subjectivity in the data. This is done through a flipped competency capture process where you can map feedback about day-to-day activities to behaviours, which are then mapped to competencies. The app uses behavioural anchors instead of more subjective ratings, ensuring more objective peer assessment. More truthful data on transversal competencies is not only helpful for employees but also delivers more accurate data to organisations. Through the feedback, competency data is captured regularly, analysed and visualised and gives relevant, timely, and actionable insights to the employee.

Our mobile peer feedback app truly supports informal social learning; critical in today’s agile workplace. It also acknowledges that this type of learning is highly contextualised (Tynjällä, 2008, Eraut 2007, 2004) as the feedback is always event-based; for example it can be based on a meeting or presentation that just took place.

Peers can request feedback from and offer feedback to each other. The in-app feedback process acknowledges the many ways employees might (want to) develop their competencies. For example, they might want to focus on certain competencies for a certain period of time and request very focused feedback on those. On the other hand, they might have strengths or weaknesses that they are not aware of. Peers can offer feedback at their own initiative to increase that awareness.

Peers explain what their team member did well or could improve in a free text field. This makes feedback more concrete and transparent. It supports an open learning culture. The app also includes a scaffolding model to support effective feedback. After all, feedback needs to be done ‘right’ to help someone learn and improve (Hattie, 2007).

Features

Mobile app and responsive website

Analytics dashboard for team leaders and managers

Core Technologies

• Learning Analytics

Industry and Research Partners

• TCD
• NUIG