Project

Corporate Chatbot

Access to the right information at the right time can be the key to getting the job done effectively and efficiently. This has never been more true than in our modern world where the powerful systems that we work with are getting ever more complex whether they’re business processes, software or devices.

Back to projects

Project Overview

Access to the right information at the right time can be the key to getting the job done effectively and efficiently. This has never been more true than in our modern world where the powerful systems that we work with are getting ever more complex whether they’re business processes, software or devices. Chatbots and other AI powered technologies have the potential to help us access the information that we need in a more intuitive and natural way than previously possible and offer novel ways of interacting with information at the point of need. We have chosen to look at the problem of providing performance support tools to a technician in the field as we feel this represents a use case with interesting characteristics while at the same time being applicable to a wide range of other applications.

Features – Chatbot App

Manager Dashboard

Research Outputs

This concept is based on the idea that authentic learning experiences incorporate challenges across multiple different levels.
Corporate Chatbot Core Research 20 May 2021 Member content

Corporate Chatbot ‒ Internal Project Presentation

Corporate Chatbot Core Research 20 May 2021 Member content

Corporate Chatbot ‒ Problem Workshop Outputs

Corporate Chatbot Core Research 20 May 2021 Member content

Corporate Chatbot ‒ Demo Video – Chatbot App (Interactive Mockup)