Learning in the Age of TikTok: How Gen Z is Shaping the Future of Learning and Work

This report, prepared by the Learnovate Centre, Trinity College Dublin for WorkJuggle, investigates the evolving learning and professional development requirements of Generation Z (Gen Z) as they integrate into the modern workforce. The report is compiled from a review of the literature complimented with insights derived from a survey of Gen Z employees, and qualitative data gathered through interviews with key Irish Learning and Development (L&D) professionals. The central finding is that effective L&D for Gen Z requires a fundamental shift from traditional, passive training models to a dynamic, purpose-driven, and highly relational approach that delivers regular feedback.